Velocity climbs and the back office can't keep up. The work is relentless, detailed, and unforgiving.
Every PO, stockout, and chargeback becomes an emergency pulling leadership out of strategy.
Commitments made without clean demand signals, wrong inventory, wrong place, cash stuck.
Freight, packaging, and retailer deductions quietly bleed margin where no one has time to look.
OTIF windows, EDI, and per-retailer rules multiply faster than a small team can absorb.
A full in-house ops department is a heavy, premature bet for a brand still proving its growth.
Data scattered across 3PL portals, spreadsheets, email, and your co-man. Nobody sees the whole picture.
Sourcing, vendor relationships, POs, lead times, and cost negotiations, fully owned.
PO receipt through delivery and invoicing. We drive OTIF and eliminate chargebacks.
SLA oversight, inventory movements, and issue resolution, plus sourcing a better 3PL if needed.
Carrier benchmarking, domestic & international coordination, spend tracked to the lane.
Import/export paperwork, trade compliance, and customs broker coordination.
A rolling 12-month forecast and a real S&OP cadence. Produce with confidence.
Every engagement is custom, hand us one function or your whole supply chain.
We put AI on the repeatable work and senior operators on the judgment. You get 24/7 coverage with a human accountable for every outcome.
Continuous, 24/7, never out sick
Senior CPG & supply-chain operators
The coverage of a software platform. The accountability of a team that knows your brand.
Same promise, an embedded team that owns your operations, but the work runs on AI, not just people. Agents handle the high-volume repeatable tasks continuously, while senior operators own policy and outcomes. Broader coverage, 24/7 execution, and a cost that doesn't scale linearly with headcount.
The first 30 days are a structured knowledge transfer, we connect your systems, map workflows, and set operating policy with you. We're rarely walking into a clean house, and we're comfortable with that. Most brands reach steady state within the first month.
No. We operate on top of the partners and systems you already have, managing them on your behalf. If something isn't working, we'll help you source and onboard a better fit, but that's your call, never a forced migration.
AI handles the repeatable high-volume work: reading POs and EDI, tracking shipments, reconciling runs, flagging exceptions, benchmarking freight. Senior operators set policy, make judgment calls, own relationships, and are accountable for results. Nothing important happens without a human in the loop.
Engagements are custom, priced on volume, complexity, and the functions you hand over. Because AI carries the repeatable load, you get senior coverage for less than equivalent in-house headcount. Book a call and we'll scope a proposal within 48 hours.
Tell us where it hurts, retail orders, planning, freight, all of it. We'll show you what OPSA would own and what it would change.
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